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A ChatPack is an uploadable setup that gives a new ChatGPT Work chat a focused role, specialist skills, repeatable workflows, and guided setup. Each pack is built around a specific job, such as planning and improving Meta ad campaigns.

The pack appears in My ChatPacks. From there you can open its instructions and download the setup file for a new ChatGPT Work chat. Once uploaded, the ChatPack guides its own setup and leads you through its first task.

No. A ChatPack is installed into a new chat in your existing ChatGPT account. You continue working in ChatGPT while the pack supplies the role, instructions, skills, and workflows for that job.

The basic installation only takes a few minutes. Connections to other tools can take longer depending on the pack and which services you choose to connect. The guided setup explains each step and offers a no-connection route where possible.

ChatGPT Work requires an eligible paid plan. If you use ChatGPT Free, create a new Project, start a chat inside it, and upload the ChatPack there instead. Free-plan file-upload and usage limits apply.

No. Start a new Work chat, or a new Project chat if Work is unavailable, upload the pack, and ask ChatGPT to install it and run the setup. The chat walks you through the remaining steps in plain language.

Open My ChatPacks, choose the pack, and follow its installation instructions. Start a fresh ChatGPT Work chat, upload the supplied pack, then say: “Install this ChatPack and run the setup.” If Work is unavailable on your plan, use a new Project chat instead.

A fresh chat gives the ChatPack a focused place to work and keeps unrelated instructions or old conversation context from interfering with its role.

It depends on the ChatPack and the work you want it to perform. During setup, the chat explains compatible connections and why they are useful. You stay in control of what you connect, and the pack can guide you through alternatives when a connection is unavailable.

Yes. Your purchase stays in My ChatPacks, so you can return to the pack and follow its installation instructions again when you need a fresh chat.

Keep using the same Work chat for that role so it retains the business context you add during setup. Give it a clear name, such as “Meta Ads Manager,” so it is easy to find later.

The latest available version appears in My ChatPacks. The pack page will provide any update instructions needed for an existing chat.

Log in and open My ChatPacks from the sidebar. Every pack connected to your account is listed there and ready to open.

Use the same email address or Google account used during checkout. This allows the site to connect your purchases to My ChatPacks automatically.

First confirm that you are signed in with the email used at checkout and refresh My ChatPacks. If it is still missing, contact support and choose Purchase or billing. Include the purchase date and the name of the pack.

Open Account settings to view the email connected to your account. If you need to move purchases to a different email, contact support so the account can be checked safely.

A purchase is connected to your ChatPacks account. Other people should purchase their own copy so they receive account access, updates, and support.

No. Each ChatPack is a one-time purchase. Essential Packs are $19, Growth Packs are $29, and Expert Packs are $49. Add any three packs to your cart and save 20%.

Add any three eligible ChatPacks to your cart and the highest-value eligible packs receive 20% off automatically. The saving appears in the order summary before checkout.

Open Billing from the account sidebar. The page shows your transaction history, payment status, and available billing controls.

Open Billing and use the transaction or Stripe billing details for the purchase. If a receipt is missing, contact support and choose Purchase or billing.

Payments are processed through Stripe. ChatPacks does not collect or store your full card details on the website.

You can try a ChatPack for seven days. If it is not right for you, contact support within seven days of purchase and request a refund.

Use the contact form below, choose Refund request, and tell us which ChatPack you purchased. Submit the request from the account used at checkout so the purchase can be found quickly.

Approved refunds are returned to the original payment method through Stripe. Your bank or card provider controls how long the credit takes to appear.

Refunding a purchase removes access to that ChatPack from your account.

Confirm that you started a fresh Work chat and uploaded the complete pack. Ask the chat to confirm that the ChatPack is installed and to run its setup again. If the problem continues, start a new chat and repeat the installation.

Usually, yes. Tell the chat which connection is unavailable and ask for the no-connection workflow. You may need to upload exports or paste information manually for tasks that would otherwise use a live connection.

The pack works best after you complete its setup and add useful business context. Give the chat your goal, audience, offer, constraints, and examples. Ask it what information is missing before it begins the task.

Yes. It can analyze campaign performance data you provide, explain what is happening, and recommend what to improve next. Depending on your setup, you can use a compatible connection or upload an exported report.

The pack helps you plan, create, and improve campaigns. Any connected action depends on the tools and permissions you choose during setup. Review campaign details, budgets, and changes before approving them in your advertising account.

Use the contact form at the bottom of this page. Choose the closest enquiry type and include what you were trying to do, what happened, and any error message you saw.