Legal

Terms of Service

Effective September 25, 2026

These Terms of Service ("Terms") are a binding agreement between you and Autopilot Ventures LLC, doing business as ChatPacks ("ChatPacks," "we," "us," or "our"). They govern your access to chatpacks.co, your account, and any ChatPack or related service you purchase or use (collectively, the "Service").

By creating an account, clicking to continue, purchasing, downloading, or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service for a company or other organization, you represent that you have authority to bind it, and “you” includes that organization.

Eligibility and accounts

You must be at least 18 years old and legally able to enter into this agreement. You must provide accurate, current information and keep your account credentials secure. You are responsible for activity under your account and must notify us promptly if you suspect unauthorized access. You may not sell, transfer, or share your account credentials.

A cart may be created while you are signed out and stored locally in your browser. You must create or sign in to a ChatPacks account before checkout so we can attach the purchase to your customer library. One person or business may not create accounts to evade restrictions, refund limits, or enforcement.

What a ChatPack is

A ChatPack is a downloadable digital file containing instructions, skills, workflows, setup guidance, and related materials intended for use with ChatGPT. Unless the product page expressly says otherwise, a ChatPack does not include a ChatGPT subscription, advertising account, ad spend, third-party plugin, connector, professional service, or guarantee that a third-party feature will be available.

ChatGPT plans, Work chats, models, file limits, plugins, connectors, Meta products, and other third-party features can change and may vary by account, workspace, location, or provider. We may update a ChatPack or its setup instructions to address those changes, but we do not control or guarantee third-party availability or compatibility.

Orders and digital delivery

Your order includes the ChatPack or bundle identified at checkout, at the displayed price and currency, less any applied discount and plus any applicable tax. You authorize Stripe and its payment partners to charge the payment method you provide. We may decline or cancel an order before delivery for pricing errors, suspected fraud, legal restrictions, or product unavailability; if payment was captured, we will refund it.

Delivery occurs when the purchased ChatPack appears in your protected customer library or is otherwise made available for download. You consent to immediate digital delivery after payment. Keep your account email current so purchases can be matched to you.

Seven-day money-back guarantee

You may try a ChatPack for seven calendar days. If it is not right for you, submit a refund request through our support form within seven calendar days after the purchase completes. Include the account email and the ChatPack or order involved. We will return an eligible refund to the original payment method. Your bank or payment provider controls when the credit appears.

For an order sold at a bundle price, the guarantee applies to the bundled order as a whole. When a refund is issued, access to the refunded ChatPack or bundle ends and you must stop using and delete downloaded copies. The guarantee covers good-faith purchases and does not require us to honor fraud, chargeback abuse, or repeated purchase-download-refund behavior. This paragraph does not limit any cancellation, refund, or consumer right that cannot lawfully be limited.

Except for this guarantee or rights required by law, digital-product sales are final after the seven-day period. Promotional codes have no cash value and cannot be applied retroactively.

Your license

After valid purchase and while your entitlement remains active, we grant you a limited, revocable, non-exclusive, non-transferable license to download and use that ChatPack for your own personal work or the internal business operations of the purchasing person or organization. You may upload it to ChatGPT accounts and Work chats under your control and adapt generated working materials for those permitted purposes.

You may not resell, sublicense, publish, post, distribute, lend, or share the ChatPack file or its protected contents; share account access to give another person the product; remove ownership notices; use it to build or train a competing product; systematically extract its contents; or claim that you created or own the ChatPack. A product page or written agreement may grant broader rights, in which case that specific grant controls.

Your responsibilities

You decide what information to provide to ChatGPT and any connected service. You are responsible for having the necessary rights and permissions, protecting confidential information, configuring privacy and sharing settings, and complying with the terms and policies of every third-party service you use.

You must review, test, and approve outputs before relying on, publishing, sending, spending money on, or acting on them. You remain responsible for campaign settings, audiences, budgets, bids, tracking, creative, claims, offers, landing pages, consent, customer communications, and compliance with applicable laws and platform policies. A ChatPack does not act as your agent and has no authority to approve spending or bind you to a transaction.

You may not use the Service to violate law or another person's rights; create unlawful, deceptive, discriminatory, or harmful advertising; distribute malware; obtain unauthorized access; evade security or usage limits; disrupt the Service; or assist anyone in doing so.

AI and advertising results

Artificial-intelligence output can be inaccurate, incomplete, outdated, or unsuitable. ChatPacks provides tools, educational material, and workflows, not legal, tax, financial, medical, or other licensed professional advice. Obtain qualified advice when your situation requires it.

Advertising performance depends on factors outside our control, including your offer, creative, data, tracking, budget, competition, platform decisions, and market conditions. We do not promise approval of any advertisement or account, uninterrupted delivery, a particular return on ad spend, leads, sales, revenue, savings, or other business result.

Third-party services

OpenAI, ChatGPT, Google, Meta, Stripe, plugins, connectors, and other third-party products are governed by their own terms, pricing, limits, and data practices. You are responsible for those relationships and charges. ChatPacks is an independent product and is not affiliated with, sponsored by, or endorsed by OpenAI, Google, or Meta. Third-party names and marks belong to their respective owners.

Ownership, feedback, and user materials

ChatPacks and its licensors own the Service, ChatPack files, instructions, workflows, site content, branding, and related intellectual property. Except for the limited license above, no right is transferred to you.

You retain ownership of material you submit to us. You grant us a limited license to host, copy, and use it only as necessary to provide, secure, and support the Service or comply with law. If you voluntarily give us feedback or suggestions, you allow us to use them without restriction or compensation, provided we do not identify you publicly without permission.

Communications

You agree that we may send transactional emails needed to operate the Service, including account verification, password reset, receipts, security notices, support replies, and material updates. Transactional messages are not marketing emails and may be required while your account is active.

Changes, availability, and termination

We may improve, update, replace, or discontinue parts of the Service. We do not promise that the website, downloads, or third-party integrations will be uninterrupted or error-free. Where reasonably practicable, we will preserve access to purchased downloadable products or provide notice before a material discontinuation.

We may suspend or terminate access when we reasonably believe you materially breached these Terms, committed fraud or abuse, created a security or legal risk, or failed to pay. Where appropriate, we will give notice and an opportunity to cure. You may stop using the Service at any time. Provisions that by their nature should survive termination—including ownership, payment obligations, disclaimers, liability limits, and dispute terms—will survive.

Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CHATPACKS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT. WE DO NOT DISCLAIM ANY WARRANTY OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE DISCLAIMED.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTOPILOT VENTURES LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, AD SPEND, BUSINESS OPPORTUNITIES, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID TO CHATPACKS DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limitations do not apply to liability that cannot legally be limited, and mandatory consumer protections remain unaffected.

Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Before filing a claim, each party agrees to send the other a written description of the dispute and try in good faith for 30 days to resolve it informally. You can send your notice through our support form; we will send notices to the email associated with your account.

If a dispute is not resolved, it must be brought in a state or federal court with jurisdiction in California, and each party consents to that court's personal jurisdiction. You may also bring an eligible individual claim in small-claims court. If you are a consumer, this section does not deprive you of mandatory protections or a forum that the law of your residence guarantees.

General terms

These Terms, the Privacy Policy, the applicable product page, and any terms shown at checkout are the entire agreement about the Service. If product-specific terms conflict with these Terms, the product-specific terms control for that product. Our failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified only as much as necessary, and the rest will remain effective. You may not assign this agreement without our written consent; we may assign it in connection with a merger, reorganization, sale, or transfer of the Service. Neither party is liable for delay caused by events beyond its reasonable control.

Changes to these Terms

We may update these Terms to reflect changes to the Service, law, or our business. We will post the revised Terms and update the effective date. If a change materially reduces existing rights, we will provide reasonable additional notice. Changes apply prospectively; continued use after they take effect means you accept them.

Contact us

Questions or legal notices may be sent through our support form or to help@chatpacks.co.